Onboarding

“The all-in-one system that QCS offers is second to none. After recently transitioning from 5-axis miller to quoting and more office-based work, I soon realised what a heavy workload it was filling in multiple spreadsheets and keeping track of where every job is on the shop floor. We started looking into MRP and ERP systems and had a couple of demos but never really felt that we would be any better off. After a supplier visit from Glenn Hampson at Red Bull, he explained to us the best system he’d ever seen (QCS) and not long after, we were down at QCS having a demo of the software. It has completely changed our business for the better. Everything has been thought about and taken care of. It is 100% tailored to what we do as a subcontract machine shop. From quotation to delivery and EVERYTHING in between. We now don’t have a backlog of paperwork each day as the system takes care of everything. We recently had a BSI AS9100 audit, the auditor was blown away with the system on how fast it made the audit as we carried a tablet round and pulled up all information on any job he asked about, material certs, machines, gauges etc. It was the fastest audit he did, we had not one single NCR. Mark and the team are a pleasure to work with and are always on hand if I have a question or need help with the system. The system is constantly being upgraded with new features which makes it even more user friendly than it already is."

“We have been using QCS Hub for 3 years now. It has become an integral part of several key business processes; material management, production, sales and procurement, etc. QCS Hub enables us to monitor and control all processes and quality notifications. We can access the data maintained in the system related to customers, suppliers, and previous orders with ease and confidence. The time savings and error prevention that resulted from the introduction of QCS Hub has meant the system pays for itself, and more.”

“We’ve noticed a huge improvement from our suppliers who are using QCS Hub– both in on-time delivery, and a significant reduction in errors. The instant access to past job and stock information is really helpful, and has sped up how quickly we can place orders with these suppliers. We have been so impressed, we’ve recommended other suppliers move to QCS Hub"

“From an accounting perspective this system has provided me with so many useful benefits, saving a great deal of time. Such as the ability to create and send invoices directly from dispatches and create credits from returned goods. The Sage invoice/credit export feature has been particularly beneficial along with producing various expenditure reports and just the overall ease of navigating the system to manage queries. The customer Invoice and credit email queue system has also been another valuable attribute. The support team is extremely helpful and have adjusted features to meet my exact requirements.”

“Having sight of all job details, including working instructions, procedures, and files has given me more time to concentrate on my programming. Now that everything is in one place, finding out information that used to involve a phone call, email, or walk through the factory is now just a few clicks away. Being able to review dimensional reports and inspection feedback within the system is a massive advantage when making alterations.

Since the introduction of QCS Hub I have appreciated the amount of my time that was wasted, be it trying to find fixtures and workholding, checking the progress of material orders, seeing if tooling has arrived, or checking if my part has been inspected, it’s all there for me to see.”

“QCS Hub saves us from getting delayed by missing equipment, increases team awareness, and gives us peace of mind.

Since using QCS Hub, and everyone having access to our inventory and gauge requests, we no longer end up with parts coming into inspection and suddenly realising we don’t have the right equipment. The system prompts us if an order has been changed since the last time we saw it, and automatically generates serial numbers and dispatch documentation files, meaning we can focus more on the dimensional inspection, and trust that some of those admin checks are taken care of.

It is also very useful having access to all of the order documentation, marked up drawing files, CAD files, inspection templates, previous first off reports etc, and all of a customer’s process and specification documents from anywhere that we can log in to the Hub - meaning we are no longer tied to one location, or having to share a physical library of ring binders.”